X-Amgeek Files

Solved Case Notes

These can be pretty raw. Not laid out or checked. If you want something pretty to look at, boy have you come to the wrong place. These are, for the most part, just shop notes with links and answers. I have tried to put the pertinent stuff on top and raw notes below. Mostly here for informational purposes. Use at your own risk. Hope they help.

Are we out of the woods yet?

1217 As the “Great One” would have said...

Here is the case of a fairly new Compaq laptop running Vista that could connect to some networks, but not others. Then, could only surf on those with Firefox, not Internet Explorer.

FOUND ANWSER HERE

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1081 Case of the Broken Hearts

Got a call from a client in Latham NY 12110 complaining that she wasn't able to play her favorite game of Hearts on the MSN Gaming Zone today. I had been able to cure that in the past for her so she asked me to log in remotely and take a quick look.

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Can't Get to India From Here

One of my regular clients, from south Florida, called recently in need of an initial remote computer checkup and more specifically an Internet Explorer repair. It seems that he could not got to a number of his favorite websites, including the Times of India, www.timesofindia.com, with his family's relatively new laptop computer.

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Constipated Outbox

Got a call from a lady who couldn't send any e-mail. Seems that there was a piece of it stuck in her outbox and, no matter how hard she tried, she could not delete it. Worse, because it was stuck there she couldn't send any other e-mail either. I should mention that she is using Windows Mail on a Vista machine.

When she tried to delete it she got an error message saying:

Windows Mail
An Unknown error has occurred

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